Eastbourne Auctions

Auctioneers & Valuers of Fine Art, Antiques & Collectables

Shipping Policy

ALL ITEMS MUST BE PAID FOR IN FULL BEFORE A QUOTATION CAN BE ARRANGED



ALL Correspondence can be made through the online checkout system at the bottom of your invoice
including an email messaging facility and updates when your parcel leaves the premises

Any questions please go via the 'email us' button on the bottom of your invoice we sent you to speed the process up

The sooner you pay the sooner our in house team will we pack and dispatch

We aim to dispatch your parcels within 3-5 working days after receipt of payment



We use DPD Local Couriers for UK and Ireland Deliveries with valid postcodes (Fully trackable with 1hr delivery times and full messaging service via email or text and an on line tracking app) along with Royal Mail Special Delivery and Signed For

Rest of the World we use Royal Mail International Tracked and Signed  ( under 2kgs 30x30x30cms )

For larger items around the world please use MBE Tunbridge Wells who we have found to be quick and efficient and collect every week

email info@mbetunbridgewells.co.uk



Where possible we will pack for your own courier but we must have full details and a signature before we release any goods


Shipping to a UK or Ireland Destination with a Valid Postcode
ALL ITEMS MUST BE PAID FOR IN FULL BEFORE A QUOTATION CAN BE ARRANGED

Single Lots of Non-breakable items only
DPD Local (Fully trackable with 1hr delivery times and full messaging service via email or text and an on line tracking app)


Parcels value up to £100 weight up to 5kgs From £10 ( Maximum Size 23x15x15cms )
Parcel up to 10kgs value up to £1000 From £18    
Parcel up to 20kgs value up to £1000 From £25
Republic of Ireland up to 30kgs value up to £1000 From £25

(for multiple lots please add £3 per lot)

All above prices subject to VAT





Single Lots that are Breakable
Using UK Royal Mail Special Delivery

Parcels value up to £500 weight up to 2kgs                                       From £16
Parcels value up to £1000 weight up to 2kgs                                    From £20            

(for multiple lots please add £4 per lot)
  



Jewellery

Single Lots value up to £50 Royal Mail Signed For       £10


UK Royal Mail Special Delivery

Single Lots value up to £500                             From £14
Single Lots value up to £1000                          From £16
Single Lots value up to £2500                          From £22
Multiple Lots value up to £500                        From £20
Multiple Lots value up to £1000                     From £22
Multiple Lots value up to £2500                     From £25

All above prices subject to VAT





  
Pictures
DPD Local (Fully trackable with 1hr delivery times and full messaging service via email or text and an on line tracking app)

Single Lots value up to £1000             From £25

Extra Lots can be added from £5 per picture where possible

(For pictures with glass we can tape the glass but will require a disclaimer before packing and will not pack fragile frames)

All above prices subject to VAT
  

Shipping to a Europe, USA, Asia and Rest of World
ALL ITEMS MUST BE PAID FOR IN FULL BEFORE A QUOTATION CAN BE ARRANGED

Small Items weighing under 2kgs      
Packed parcel dimensions not to exceed 30 x 30 x 30cms
(Insured up to £250 Loss Not Damage)

Royal Mail International Tracked and Signed  
Europe £28
USA     £35
Asia     £35

All above prices subject to VAT

PLEASE NOTE WE DO NOT SHIP PARCELS OVER 2KGS OR EXCEEDING 30x30x30cms

For larger items around the world please use MBE Tunbridge Wells who we have found to be quick and efficient and collect every week

email info@mbetunbridgewells.co.uk


Packing Only for a courier to collect where possible

Preferred Courier to be booked by the Customer is DPD

Other Couriers must have your FULL details and labels must have been supplied before we release any items

Please note we do not allow UPS to pick from our premises


Minimum £10 per Lot plus VAT
£15 plus VAT for a picture without glass (For pictures with glass we can tape the glass but will require a disclaimer before packing and will not pack fragile frames)



For Worldwide Customers we now offer a holding service
(If you buy SMALL ITEMS, we will keep them up to 3 months FREE OF CHARGE to save on shipping costs)

Where insurance is arranged on behalf of the bidder, this will be in accordance with the terms and conditions provided by the shipper. The bidder accepts that The Auctioneers accept no liability whatsoever for any damage or loss of items by the shipper but should such a loss occur The Auctioneers will submit a claim on behalf of the bidder if required. The bidder accepts that any liability for loss damage or otherwise ceases as soon as the Auctioneer has delivered to or released to the shipper.





What Our Customers Say

"Quick note to say how delighted I am with my first experience of using Eastbourne Auctions. Brilliant packaging, fast delivery and keen pricing. I will defiantly be back, and will try to buy more than other places now I know how damned good you are "
Paul H


"What a pleasant experience. Extremely helpful and friendly"
Andrew P

"Good service and fair posting fee. Hassle free online checkout facility"
Gavin M
  
"Thanks very much for the great care and attention"
Brian S

"Thank you for this excellent and most convenient service"
Dominic S

"Just needed to let you all know that your friendly service is the best I've encountered recently"
Brenda R